Every support article
One page listing all of it, grouped by topic. Useful if you would rather scan than search.
101 articles
SupportGetting started
12 articlesSet up your account, verify your identity, and send your first document.
What swipesign can do
6 articlesFeature tours rather than instructions. Start here if you want to know what the product is capable of before you go looking for the button.
Signing a document sent to you
16 articlesSomeone sent you a document to sign. You do not need a swipesign account: these articles walk through what happens, step by step.
Receiving files sent to you
5 articlesSomeone sent you files through Safe Transfer. You verify who you are once, then download: here is how that works.
Sending documents for signature
24 articlesBuild a signature workflow, choose who signs and how, send it, and follow it through to a signed file.
- Start a signature workflow
- Supported files and sizes
- Create a PDF from scratch
- Add signers, viewers and yourself
- Who's who on a document
- Have a company sign
- Place signature fields
- Detect fields automatically
- Choose AES or QES for a document
- Expiry, PIN access, signing order and reviewers
- Customise the invitation email
- Check the summary and send
Safe Transfer and tools
10 articlesSend files only a verified recipient can open, and convert or merge PDFs before you send them.
Account, team and billing
15 articlesYour profile and security, the people in your workspace, and everything to do with plans, invoices and settings.
Security, compliance and legal
13 articlesWhether swipesign signatures hold up, what happens to your data, and who verifies identities on our behalf.
Happy to help!
If none of this answers your question, send us the document name and what you were trying to do.