Receiving files sent to you
Someone sent you files through Safe Transfer. You verify who you are once, then download: here is how that works.
Support- What a Safe Transfer link isSomeone sent you files behind an identity check. What that means and what happens next.
- Verifying your identity to downloadThe one-off check that unlocks the files, the two ways to do it, and what the sender learns.
- Using your access codeThe code you get after verifying, how it is typed, and the limit on wrong attempts.
- One-time links and expiry datesWhy a link can close after a single download, and how to tell how long you have.
- Locked code, expired link, or already downloadedThe messages that stop a download, what each one means, and what to ask the sender for.
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