Security, compliance and legal
Whether swipesign signatures hold up, what happens to your data, and who verifies identities on our behalf.
SupportIs it legal?
- Is swipesign legally binding?Yes: in the EU and the US. Here is what that rests on, and what decides whether a signature survives being challenged.
- AES and QES explainedThe two signature levels swipesign issues: how each identifies the signer, and which to use when.
- Why we do not offer simple electronic signaturesSES is the cheapest tier to deliver and the weakest to rely on. Here's what it leaves out.
- eIDAS and swipesignThe EU regulation that makes electronic signatures enforceable across every member state, and where swipesign fits in it.
- The E-SIGN Act and UETAHow swipesign signatures are treated under US law, and what the two statutes actually ask for.
- Where swipesign signatures are recognisedComing soonCoverage across the EU and beyond, and what to check before signing across borders.
Your data
- How long we keep your documentsDocuments are deleted 14 days after completion, unless you add the long-term archive. What that means in practice, and what we keep.
- What is in the audit trail and how to verify itThe record behind every signature: what gets logged, where to download it, and why it outlives the document.
- Check a signature in Adobe ReaderHow to verify a signed document yourself, without swipesign and without taking anyone’s word for it.
- Why your signature stays valid for decadesCertificates expire in a year or two. The signatures made with them are supposed to last much longer: here is how that is arranged.
- Where your data is hostedWhich countries your documents sit in, and who else is involved in processing them.
- GDPR, data processing agreements and subprocessorsComing soonOur GDPR position, how to get a DPA, and the current subprocessor list.
Identity and trust
- What identity verification (KYC) is and why it is requiredThe identity check behind every signature: why it exists, why it can't be skipped, and how often you do it.
- Our trust service providersWho actually verifies identities and issues the certificates behind your signatures.
- What swipesign can and cannot see of your IDWhere your passport images actually go during an identity check, and what reaches us at the end of it.
Still stuck
Happy to help!
If none of this answers your question, send us the document name and what you were trying to do.