Email notification settings

The Settings page controls what swipesign emails you as a sender. Each notification is a toggle, on by default.

The Settings page with an Email notifications card listing six toggles, and a Language card with a company language dropdown. — Your name at the bottom of the sidebar → **Settings**.

Notification	Fires when
A person starts signing your document	Someone opens the link and begins
A person signs your document	One signer finishes
A person completed signing your document	A signer is fully done, including identity verification
Your signature workflow is completed	Everyone has signed: the document is finished
Your signature workflow is cancelled	You or a colleague cancelled it
Your signature workflow has expired	It hit its expiry date unsigned

Which to keep

If you send more than a few documents a week, the per-signer ones get noisy fast: three signers means three emails per document, and you'll stop reading them.

The two worth keeping on whatever your volume: completed and expired. Completed is your cue to download the file, which matters because documents are deleted after 14 days. Expired tells you a deal quietly died.

There is no warning email before a document expires

The expiry notification fires after the fact: nothing is sent in the days before. The only advance warning is on the dashboard, which flags a workflow roughly three days out. If expiry dates matter to you, check the dashboard rather than waiting for an email that never comes.

The dashboard covers what the emails do

Turning the noisy ones off costs you less than you might think. Needs attention on the dashboard already surfaces unopened invitations, approaching deadlines and stalled documents. See What "Needs attention" is telling you.

What this does not control

These are your notifications, not your signers'. The emails your recipients get, the invitation, reminders, the completed copy, are part of the signing process and aren't switched off here.

Nor do they cover everything swipesign sends you. Team invitations, allowance warnings, password resets and verification codes go out regardless: they are part of the account working, not notifications about it.

Settings are per person. Changing yours does nothing to your colleagues.